We at Bournemouth Beaches Holiday Lettings work extremely hard to offer the best customer service possible to our guests. We know the importance of reputation and the benefits that loyal repeat custom brings. Attention to detail makes your stay at one of our holiday apartments more comfortable and our job much more rewarding. We are constantly reviewing our services and the products we offer. For now we have created a range of both complimentary and chargeable optional extras to help you feel at home and relaxed.
Why not take advantage of the Bournemouth Beaches dedicated Courtesy Car when you book a personal check in? Our chauffeur will personally greet you at the local airport or station, drive you directly to the holiday apartment and introduce you to your accommodation. We can also help with personal airport collection and apartment check in for all of the London airports (extra costs apply).
When deciding on your holiday apartment in Bournemouth or Poole, please take time to speak with our staff, all of whom have extensive knowledge of the area and personal experience of our holiday properties. We will be happy to give advice and recommendations to help you make the right choice for your stay. We appreciate that a website cannot answer all of your questions and therefore we are proud to announce the launch of our e-Concierge which will help answer specific questions. This is particularly useful for our overseas guests and enquiries can be made in Russian, Polish and English. Please look for the e-Conceirge icon in the left hand corner of the home or contact pages. We can also help if you wish to book trips to the Isle of Wight or a cruise around the Poole Harbour Islands or if you would like to see a show or concert at the Bournemouth International Centre or Pavilion.
All of our holiday properties are presented with plush towels and linen to save you precious space in your suitcase and the beds will be prepared so your holiday can start as soon as you arrive. Extra towels can be provided at a small charge – please contact our reception for assistance. The towels are good quality and if you wish you can purchase new towels to take home with you from our mini gift shop in the town centre. Our shop also stocks other products such as wrapped toiletries, maps, and children’s gifts including the delightful branded baby bathrobes.
During your stay please feel free to come and say hello and have a cup of fresh coffee with us.
Bournemouth and Poole really are fantastic places to visit and we want you to make the most of your visit.